Liberty Travel Receives Feefo Platinum Trusted Service Award 2025
Montvale, New Jersey – February 24, 2025 – Liberty Travel has been honored with the Feefo Platinum Trusted Service Award, an independent seal of excellence recognizing businesses that consistently provide world-class customer experiences.
Feefo established the Trusted Service Awards in 2014 to recognize brands that use its platform to collect verified reviews and consistently receive exceptional customer feedback. These awards are unique because they are based solely on real reviews from genuine customers, reflecting a business’s dedication to outstanding service.
As the world’s largest provider of verified reviews, Feefo works with over 6,500 brands, helping businesses and consumers make better decisions while enabling companies to deliver more personalized experiences.
In today’s travel landscape, where customers have more choices than ever, exceptional service is what sets brands apart. Travelers seek businesses they can trust, and this award recognizes those that consistently go above and beyond to deliver outstanding experiences. At Liberty Travel, we take pride in offering expert guidance and personalized support—real people helping real people, beside you every step of the way.
To receive the Platinum Trusted Service Award, businesses must achieve Gold Trusted Service status for three consecutive years. This requires collecting at least 50 verified reviews and maintaining a Feefo service rating between 4.5 and 5 between January 1, 2024, and December 31, 2024.
Christina Inglezakis, Vice President of Sales and Operations at Liberty Travel, said:
"Earning the Feefo Platinum Trusted Service Award is an incredible honor because it reflects the genuine experiences of our customers. At Liberty Travel, we’re passionate about delivering exceptional service and personalized travel planning, and this recognition is a testament to our team’s dedication. We’re grateful for our customers’ trust and remain committed to providing them with seamless, stress-free travel experiences in 2025 and beyond."
Tony Wheble, CEO at Feefo, congratulated the winners, stating:
"During these economically challenging times, it’s inspiring to see companies like Liberty Travel consistently going above and beyond for their customers. The Trusted Service Awards recognize businesses that don’t just meet expectations—they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence."
About Feefo
Feefo is a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their customers experience their product or service.
Feefo’s platform, combined with its technical solutions expertise, enables its clients to gain a deeper understanding of customer sentiment, behavior and intent, empowering them with insights to make better business decisions and improve their return on investment. With 96% of customers relying on reviews to purchase, Feefo also creates trust between consumers and businesses by adopting a unique approach to only collect verified reviews from real people.
About Liberty Travel
For nearly 75 years, Liberty Travel has been a trusted name in travel, providing personalized planning and insight into the latest travel trends and destinations.
In 1951, Liberty Travel revolutionized the industry by introducing the “one-price” vacation package, bundling land and transportation to top destinations like Florida and the Catskills. Today, Liberty Travel continues to evolve, helping millions of travelers explore the world—from destination weddings and family getaways to romantic escapes and reunions.
Liberty Travel has been recognized as the United States’ Leading Travel Agency by the World Travel Awards in both 2023 and 2024. The company takes pride in its expert travel consultants, whose passion and knowledge create unforgettable travel experiences. Liberty Travel is part of Flight Centre Travel Group, a global leader in travel.
About Flight Centre Travel Group
Flight Centre Travel Group is one of the world’s largest travel retailers and corporate travel managers. Headquartered in Brisbane, Australia, the company operates in 23 countries across Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the UAE, and Asia.
